Support
FAQs
You could manage your client side FAQ
item from there Support > FAQs
.
KB Articles
The Knowledge Base articles for your client site, you will found from Support > Kb Articles
menu. You could add, edit, delete article from that page.
KB Categories
You could manage article categories there Support > Kb Categories
Tickets
You will found,
All Tickets -
Support > All Tickets
Active Tickets -
Support > Active Tickets
Customer Replied Tickets -
Support > Customer Replied Tickets
Answered Tickets -
Support > Answered Tickets
Closed Tickets -
Support > Closed Tickets
Create new ticket -
Support > Create new ticket
Ticket Categories -
Support > Ticket Categories
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