You could manage your client side FAQ item from there Support > FAQs.

KB Articles

The Knowledge Base articles for your client site, you will found from Support > Kb Articles menu. You could add, edit, delete article from that page.

KB Categories

You could manage article categories there Support > Kb Categories


You will found,
  • All Tickets - Support > All Tickets
  • Active Tickets - Support > Active Tickets
  • Customer Replied Tickets - Support > Customer Replied Tickets
  • Answered Tickets - Support > Answered Tickets
  • Closed Tickets - Support > Closed Tickets
  • Create new ticket - Support > Create new ticket
  • Ticket Categories - Support > Ticket Categories
Last modified 3mo ago